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The Friendly Face of Technology

5-85 Beginner To Expert
Whatever your needs our small friendly company can help

  

 

 
 
   
   
 
 
 
 
Don't Lose Your Data

Don't Lose Your Precious Data
Use Our Fully Automated Backup Service

Call 0800 246 1469

 

 

Our Remote Login Service

Please read the points below and when Craig requests it click on the following link to start the login service:

Magellan Solutions Remote Support

There are a couple of points to note whilst the remote session is in progress:

  1. As per our terms and conditions there will be a minimum charge of £25.00 (£20.00 with discount) and this will cover the first 20 mins of the session

  2. Please make sure that any documents that you have open are closed

  3. If you have a portable computer make sure that it is connected to mains electricity

  4. To protect your data and your passwords we may install a data backup and a password vault on your computer we will send you details of these if they are installed.

  5. Your computer may restart several times whilst we are connected to you - please do not worry about this

  6. Do not touch the mouse/trackpad or keyboard, unless instructed to do so by Craig

  7. Whilst the remote session is in progress we will not be continuously on the phone with you. However, if you have any questions at any time feel free to call us on 0800 246 1469

  8. You are welcome to observe the security check but be aware that there may be periods where nothing is happening on your screen

  9. Do not turn off the computer or your router unless instructed to do so by our technician

Magellan Solutions Remote Support

This service is available for the following Windows operating systems...

Windows 10 - Windows 8 - Windows 7 - Windows Vista - Windows XP

Call: 0800 246 1469

 

 

 

 

 

 

 

 

 

 

The National Crime Agency (NCA) are advising people to reduce the risk of viruses by doing the following:

  • Install system updates on all devices as soon as they become available
  • Make sure you are running anti-virus software and keep it updated
  • Create regular back-ups across all of your devices
  • Avoid opening unknown email attachments or clicking on links in suspected spam emails

We can run a comprehensive security check on your computer and issue a report detailing your computers performance. This check is Free of charge, will take approximately 30 minutes and will be done over our remote support link.

Call: 0800 246 1469

 

 

 

 

 

 
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